6yv Privacy Policy

1 Information We Collect

While using the 6yv platform, we may collect the following types of personal information:

1.1 Identity Information

• Full name and date of birth
• National ID or passport number (for identity verification)
• Permanent and current address
• Email address
• Mobile number

1.2 Financial Information

• bKash, Nagad, Rocket or Upay account number (for processing transactions)
• Deposit and withdrawal history
• Transaction date, amount, and method

1.3 Usage Information

• Gaming activity history (game type, bet amount, win and loss records)
• Login and logout times and dates on the platform
• Preferred game categories and betting types

1.4 Technical Information

• Device type, operating system, and browser information
• IP address and approximate location
• Session cookies and tracking identifiers

2 How We Collect Information

We collect information in the following ways:

2.1 Information Provided Directly

When you register an account on 6yv, complete the identity verification (KYC) process, request a deposit or withdrawal, or contact our customer support team, you are directly providing information to us.

2.2 Automatically Collected Information

During each of your visits to the platform, our servers automatically collect technical log data. This includes IP address, browser information, access time, and the pages visited.

2.3 Through Third Parties

For identity verification and fraud prevention purposes, we may receive certain information from trusted verification service providers. In such cases, the information collected is used only for verification purposes.

3 Purpose of Using Information

We use the information collected for the following purposes:

3.1 Service Operations

• Account creation, verification, and management
• Processing financial transactions — deposits (minimum ৳200) and withdrawals (minimum ৳800)
• Applying bonuses and promotional offers
• Managing the VIP program and providing cashback

3.2 Security and Compliance

• Preventing fraud and money laundering
• Blocking unauthorized access to accounts
• Age verification — services are available only to those aged 21 and above
• Ensuring responsible gaming

3.3 Customer Support

• Providing 24/7 live chat support in Bengali
• Resolving issues and handling complaints
• Sending account-related notifications and updates

3.4 Platform Development

• Analyzing and improving the user experience
• Testing new games and features
• Identifying and resolving technical issues

4 Data Storage and Security

6yv adopts industry-standard technical and organizational measures to protect your information. Our security framework is as follows:

4.1 Encryption

All data transmitted to and from the platform is protected by SSL (Secure Socket Layer) encryption. This means your login credentials, personal details, and financial data are transferred in a fully encrypted state.

4.2 Data Storage Location

Your information is stored in secure data centers. Access to storage facilities is strictly controlled through access controls and audit logs.

4.3 Access Control

Only authorized personnel can access your personal information. Data protection training is mandatory for all staff, and they operate under confidentiality agreements.

4.4 Response to Security Breaches

In the event of a security breach, we will notify affected users as quickly as possible and take the necessary steps to mitigate any harm.

5 Sharing Information with Third Parties

6yv may share your information with certain third parties under limited circumstances and subject to strict conditions:

5.1 Payment Service Providers

To complete financial transactions, we share the necessary transaction information with bKash, Nagad, Rocket, and Upay. This information is used solely for the purpose of processing transactions.

5.2 Identity Verification Services

We work with trusted third parties for account verification (KYC) and age confirmation. This process is solely for confirming identity.

5.3 Technology Partners

Game service providers (such as Pragmatic Play, Evolution Gaming, Spribe) may access your gaming information, but only within the limits necessary for operating the games.

5.4 Legal Obligations

Upon receiving a court order or a lawful directive from a competent authority, we are legally required to disclose the necessary information.

6 Cookies and Tracking Technologies

6yv uses cookies to improve your experience and ensure the proper functioning of the platform.

6.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They include login session management, security tokens, and language preferences. Disabling these cookies will prevent the platform from working properly.

6.2 Analytical Cookies

We use statistical cookies to analyze platform usage and make improvements. This information is completely anonymous and is not used to identify any individual.

6.3 Cookie Controls

You can control or delete cookies through your browser settings. However, deleting essential cookies may affect login and security features.

7 Privacy of Minors

6yv services are strictly for those aged 21 and above only. We do not intentionally collect information from any minor.

Our account registration process includes age verification. If we become aware that a minor has created an account, we will immediately close that account and delete the associated information.

8 Your Rights and Controls

As a user of 6yv, you have the following rights over your personal information:

8.1 Right to Access Information

You can access your stored personal information at any time by logging into your account. Contact us for a complete data report.

8.2 Right to Correct Information

If there is any error in your personal information, you may request a correction. Correcting identity-related information may require additional verification.

8.3 Right to Delete Information

Under certain circumstances, you may request that your information be deleted. However, records related to legal obligations or financial transactions may need to be retained for a specified period.

8.4 Right to Object to Processing

You can notify us at any time to stop receiving marketing communications. However, it may not be possible to stop sending service-related notifications.

8.5 Right to Close Account

You may request to close your account at any time. Even after account closure, legal and financial records will be retained for the required period.

9 Data Retention Period

We do not store your information longer than necessary. General guidelines:

• Active account data: for the entire duration the account remains open
• Financial records of transactions: for a specified period as required by law, even after account closure
• Customer service communication records: for a reasonable period after the issue is resolved
• Anonymous analytics data: indefinitely (this contains no personal identifying information)

When the data retention period ends, we securely delete or anonymize the data so that no individual can be identified from it afterwards.

10 Changes to the Policy

6yv may update this privacy policy as needed. If any significant changes are made to the policy:

• We will send a notification to your registered email address
• A notification will be displayed on the platform
• The "Last Updated" date at the top of the policy will change

Continued use of the platform after any changes will be considered as your agreement to the updated policy. If you do not agree to the new policy, please request to close your account.

11 Contact

If you have any questions, concerns, or information requests regarding this privacy policy, please contact us: